This general template is for informational purposes only and does not constitute legal advice. You should consult with a qualified attorney to ensure this Privacy Policy complies with the specific laws and regulations that apply to your business (such as GDPR, CCPA, HIPAA, or other regional requirements).

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email, phone, or contact forms on the Site;
• Request information, support, or services from us;
• Subscribe to any newsletter or updates (if offered);
• Participate in surveys, promotions, or other Site features.

This information may include:

• Name;
• Contact details (such as email address and phone number);
• Business or company information (if applicable);
• Any other information you choose to provide in your communications with us.

1.2 Automatically Collected Information

When you visit the Site, we may automatically collect certain information about your device and usage, which may include:

• IP address;
• Browser type and version;
• Device type and operating system;
• Pages you visit and the time and date of your visit;
• Referring websites or URLs;
• Other diagnostic data and usage information.

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (such as pixels, web beacons, and analytics tools) to enhance your experience on the Site, analyze how the Site is used, and improve our services.

You can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Site and our Services;
• Respond to your inquiries, requests, or customer service needs;
• Communicate with you about updates, services, or changes to our policies;
• Improve, personalize, and expand the Site and our offerings;
• Monitor and analyze usage and trends to improve user experience;
• Detect, prevent, and address technical issues, fraud, and security concerns;
• Comply with legal obligations and protect our legal rights.

3. Legal Bases for Processing (If You Are in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal bases for processing your personal data may include:

• Consent – When you have given us consent to process your data for a specific purpose.
• Contract – When processing is necessary to perform a contract with you.
• Legal obligation – When processing is necessary to comply with a legal requirement.
• Legitimate interests – When processing is necessary for our legitimate business interests and not overridden by your rights.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who perform services on our behalf (such as hosting, analytics, email service providers, or customer support) and who are obligated to protect your information.
• Professional Advisors: Attorneys, accountants, or other advisors who need access to such information to provide services to us.
• Legal and Safety Reasons: If required to do so by law or in response to valid requests by public authorities, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it.

6. Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 General Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access the personal information we hold about you;
• Correct or update inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal obligations;
• Object to or restrict certain processing of your information;
• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

7.2 EEA/UK Data Protection Rights

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal data violates applicable law.

7.3 California Privacy Rights (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or similar laws, including rights to:

• Know what categories of personal information we collect and how we use and disclose them;
• Request access to and deletion of certain personal information;
• Opt-out of the sale or sharing of personal information (we do not sell personal information);
• Not be discriminated against for exercising your rights.

8. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information.

9. International Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country. If you are located outside the United States and choose to provide information to us, please note that we process data in the United States, which may have different data protection laws than your jurisdiction.

10. Third-Party Websites

The Site may contain links to third-party websites or services that are not operated or controlled by Count On That. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Any changes will be effective when posted on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Website: www.countonthat.com
• Phone: (206) 734-6080
• Email: [email protected]